Frequently Asked Questions

Q: What do I need to use the Team feature?

A: The Team feature is available when your account has an active team entitlement. The number of additional seats and the actions available to team members depend on your account's current entitlements and available capacity.

Q: Do invited team members require a subscription?

A: No, invited team members do not require a subscription.

Q: How many seats are available?

A: Seat capacity is determined by your account's active team entitlements. The team owner counts toward that capacity, and invited members use the remaining seats. Check your current account allowances for the exact limit.

Q: Can I invite other team admins?

A: No - at the moment you can only invite non-subscribed users. This also means that you can't merge the content of two accounts. Think of team members as extensions of your account. Once they leave or they are removed, you, as the team admin, will retain all the data.

Q: Can the same account be part of multiple teams?

A: No - not at the moment. This option will be part of a bigger update that will include workspaces.

Q: Can team members leave a team?

A: Yes, team members can leave a team from the Team section in Settings by clicking Leave team. The team owner can also remove members.

Q: What happens with the content created by a team member that's no longer part of a team?

A: All content will belong to you, as the team admin. This means that if a member leaves (or they are removed from the team), you retain all the content.

Q: What permissions do team members have?

A: When your account has an active team entitlement and available capacity, invited team members can add, update, and delete candidate packs, webhooks, and Careers Pages; view, create, update, and archive jobs; and create workspaces when capacity is available. Team management, billing, and add-ons remain owner-only.